I am a Network & IT Support Engineer with 16+ years of
experience supporting IT infrastructure, enterprise users,
networks, systems and Microsoft cloud technologies.
My day-to-day work includes network troubleshooting,
Fortinet firewall support, Microsoft Azure, Microsoft 365,
Entra ID, Intune, Windows Autopilot, Windows systems and
end-user technical support.
I focus on practical troubleshooting, reliable IT support
and maintaining secure, stable and dependable technology
environments.
Networking, cloud, endpoint, systems, IT operations and enterprise technologies.
Enterprise connectivity, routing, switching, firewall and VPN support.
Azure infrastructure, networking, identity and cloud administration.
Identity, endpoint and Microsoft 365 user support.
Windows systems, endpoints, hardware and enterprise user support.
Incidents, service requests, assets and technical documentation.
Business applications, telephony, surveillance and reporting tools.
Day-to-day enterprise IT support from issue identification and troubleshooting to resolution, verification and documentation.